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You may return eligible items within 30 days of the original purchase date. The return period begins on the date you receive the item, not the date of purchase.
To be eligible for a return, items must be in their original condition, unused, and in the original packaging with all included accessories and documentation.
All returned items must be in new, unused condition with no signs of wear, damage, or installation. Items must be returned with all original packaging materials, including boxes, protective wrapping, and instruction manuals.
Items that have been installed, modified, or damaged will not be accepted for return. We reserve the right to refuse returns that do not meet these conditions.
Return shipping costs are the responsibility of the customer unless the return is due to our error, such as shipping the wrong item or a defective product.
We recommend using a trackable shipping method and retaining proof of shipment. We are not responsible for items lost during return shipping.
To initiate a return, please contact us using the contact information provided below. Include your order number and reason for return in your message.
Once your return request is approved, we will provide you with return instructions and a return authorization number. All returns must include this authorization number.
Please package the item securely using the original packaging when possible. Ship the item to the address provided in your return authorization instructions.
Upon receipt and inspection of the returned item, we will process your refund within 5-10 business days.
Certain items are not eligible for return, including:
This return policy complies with applicable consumer protection laws. Your rights under local consumer protection legislation are not affected by this policy.
If you are located in a jurisdiction that provides additional return rights, those rights apply in addition to the terms outlined in this policy.
You may cancel your order before it has been shipped by contacting us immediately. Once an order has been shipped, it cannot be cancelled and must be returned using our standard return process.
If you cancel an order before shipment, we will process a full refund to your original payment method within 5-7 business days.
Refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider, but typically take 5-10 business days after we receive and inspect the returned item.
If you paid by credit or debit card, the refund will appear on your statement within one to two billing cycles, depending on your financial institution.
Shipping charges are non-refundable unless the return is due to our error. Original shipping fees will be deducted from refunds for returns initiated by the customer.
For questions about returns or to initiate a return, please contact us:
Flixeronuequidzu
1146 Kentucky Ave
Indianapolis, IN 46221
United States
Email: request@flixeronuequidzu.world
Phone: +1 317 636 6212
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